Personal Data : any information relating to an identified or identifiable living individual.

Sensitive Personal Data : any information relating to an individual’s racial or ethnic origin, political opinions, religious or other beliefs, processing of genetic data or biometric data, data concerning health or data concerning a natural person’s sex life or sexual orientation. Sensitive Personal Data may also refer to personal information that, once leaked or illegally used, may cause harm to natural persons, including but not limited to information on specially designated status, financial accounts, individual location tracking, as well as the personal information of minors or information on social security, driver’s license, state identification, and passport numbers, precise geolocation, combination of email address, debit card, or credit card with security or access code, password, or other credentials allowing access to financial accounts.

Processing : the use of personal data including collecting, recording, organizing, structuring, adapting, altering, analyzing, retrieving, consulting, providing or blocking access to (including remote access), disclosing, disseminating, aligning, copying, transferring, storing, deleting, hosting, or other use or handling of Personal Data.

Data Subject : the identified or identifiable living individual to whom the Personal Data relates.

Third-Party : any natural person or legal entity, public authority, agency or any other body other than Data Subject, any vendor, supplier or service provider who solely or jointly processes Personal Data of the Data Subject.

We collect, store, and process your Personal Data in a number of ways:

• When you visit lote.life and applications through third-party platforms.
• When you register an account with us and/or purchase products through our website.
• When you provide data to our Customer Support Team, direct marketing campaigns, and social media competitions.
• When you correspond with us across any of our channels (eg. messaging platforms such as text message, live chat, social media and email).

We store your Personal Data processed for the purposes stated in this Policy and for the duration of our business relationship with you. Once our business relationship with you has ended and your data is no longer required for these purposes, we will delete your data, unless your data is required also for other purposes set out in this Policy, and/or is necessary to fulfil applicable legal or regulatory obligations. We may also store your data for dealing with any complaints regarding our products and services.

We may disclose your Personal Data to:

• Third-parties who provide goods or services to help us conduct our business and improve our services.
• External auditors and or legal advisors.
• Other parties to whom we are authorized or required by law to disclose information.
• Law enforcement and other government authorities. To do so, the authority requires an appropriate judicial order or warrant, for which they need to demonstrate that the disclosure of the requested or intercepted information is required. We reserve the right to challenge these requests.

Your Sensitive Personal Data will not be used for any additional purposes that are incompatible with the purposes listed above unless we provide you with notice of those additional purposes.

We do not sell your Personal Data or your Sensitive Personal Data, nor do we share it with third-parties for cross-context behavioral advertising.

We implement comprehensive technical, physical and organizational measures to ensure a level of security appropriate to the risk to Personal Data we process and to ensure compliance with applicable legal requirements. These measures are aimed at safeguarding the ongoing integrity and confidentiality of Personal Data. We evaluate and improve these measures on an ongoing basis.

You may also be able to access our website from a third-party site or vice versa. Your use of third-party websites is governed by the privacy policy of that site. Different terms and conditions and privacy policies may apply. They may send their own cookies or tracking files to your device, and they may collect your Personal Data for their own purposes. That information is not subject to this Privacy Policy.

Depending on the country you are based in, you may have some or all of the following rights:

• Right of Access : To obtain information of the Personal Data processed concerning you and to obtain a copy of such data.
• Right to Rectification : To obtain the rectification of any inaccurate Personal Data and, having regard to the purposes of the processing, the completion of incomplete Personal Data.
• Right to Erasure : If there are legitimate reasons, to request the deletion of Personal Data.
• Right to Restriction of Processing : To request the restriction of the processing of Personal Data.
• Right to Consent Withdrawal : To withdraw your consent at any time, if the data processing is based on consent, provided that such withdrawal does not affect the lawfulness of the previous processing of your data.
• Right to Data Portability : To receive Personal Data provided by you in a structured, commonly used and machine-readable format and to transfer this Personal Data to another controller or, if technically feasible, to have it transferred by us.
• Right to Object : To object, where applicable law provides, to the processing of Personal Data

In order to exercise your rights, including the withdrawal of your consent, please contact us. You may also designate an authorized agent to make a request on your behalf. In order to protect your data from unauthorized access or alteration by third-parties, all requests regarding your personal information will be subject to verification of the identity of the requesting individual. We endeavor to respond to a verifiable request within reasonable time frames.

A Data Subject who feels that we are not adhering to this Policy or applicable data protection laws with respect to their Personal Data may contact us to register a complaint; submit requests for exercising rights; or address any other issue arising under this Policy.

Without prejudice to any other remedies, you also have the right to lodge a complaint with a supervisory authority at any time.

Loté may update this Policy periodically and will revise the date at the bottom of this Policy to reflect the date when such update occurred. If we make any material changes in the way we collect, use, and/or share Personal Data that you have provided, we will endeavor to provide you with notice before such changes take effect, such as by posting prominent notice on the website.

Continued use of the website constitutes acceptance of the new Privacy Policy. We encourage you to periodically review this page for the latest information on our privacy practices. Where required to do so by the applicable law depending on the country you are based, we may seek your prior consent to any material changes we make to this Privacy Policy.

Effective Date : 12 April 2024